Job Description

MacAulay-Brown, Inc. (MacB), a leading IT Solutions and Engineering Services company, currently has five (5) openings Systems Administrators who will be responsible for the following, on a 5 year contract located at USSOUTHCOM Headquarters in Doral, FL:

• Monitors and maintains Windows Server operating system and additional server components including but not limited to Active Directory, DHCP, SCCM/WSUS, VMWare, SharePoint, SQL Server, and Office Communications Server/Lync Server.
• Applies patches to major subsystems and services, roles, and filesystem components within a Windows Systems environment and performs Operating System and patch testing on all changes prior to installation.
• Executes basic PowerShell or Command Shell commands.
• Monitors and reviews system logs and detects and troubleshoots problems.
• Writes basic technical operating system documentation.
• Controls system access and security aspects of critical systems.
• Demonstrates in day-to-day work adherence to security best practices and access control and security policies.
• Establishes and maintains suitable resource and performance monitoring on all systems.
• Establishes and maintains automated patching for all systems for which employee is responsible.
• Partners with the Service Desk by setting and managing the expectations of customers.
• Advocates for clients in service planning and deployment across the organization.
• Demonstrates day-to-day adherence with change control precepts and practices.
• Provides technical support and customer service directly to end users through ticketing system and periodically through screen sharing.
• Discovers and communicates potential service problems through identifying patterns occurring across separate Service Desk tickets and customer reports
• At least four years of relevant Windows Server experience.
• Ability to solve technical systems problems quickly and automate processes.
• Expertise in hardware/software RAID and logical volume management.
• Commanding knowledge of access control and security aspects of critical systems.
• Knowledge of networking tropology and distributed system concepts.
• Expertise in Active Directory architecture and concepts and group policy.
• Expertise in one or more server platforms.
• Knowledge of concepts in a secondary server platform.

Educational Requirement:

• Bachelor¿s Degree in IT or Computer Science and/or
• 5-7 years of related experience.

Minimum Training/Certification requirements:

• DOD 8570.01-M - IAT Level II
• Baseline Certification: CompTIA Security+ (equivalent or higher security certification)
• Computing Environment: Microsoft Certification

Additional Technical Skills /Experience Desired:

• Experience in troubleshooting technical problems involving software and operating systems.
• Experience in effective communication and collaborating in a high performance team environment.
• Experience providing technical support in a customer service role.
• Experience using patience, sensitivity and effective communication.
• Experience writing technical documentation for a technical audience.
• Experience participating in diverse workgroups.
• Familiarity with networking topology concepts.
• Familiarity with Microsoft Active Directory concepts.

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