Desktop Admin Support - 31315 in Warren, MI at Alion Science and Technology

Date Posted: 11/24/2019

Job Snapshot

Job Description

This position will provide direct technical support/management for IT running in a lab environment with tasks primarily involving desktop admin support.

Job Duties:

  • General Windows Desktop Administration
  • License management for engineering applications in lab
    • Configuration of license server and clients (Flexnet, RLM, etc)
    • Deployment, management, and troubleshooting of licenses on end user equipment
  • Serve as main/supporting administrator for an engineering lab
    • Setup systems for new employees and new lab equipment
    • Setup/manage user accounts and group permissions
    • Configure basic networking to ensure connectivity with license servers
    • Evaluate, install, and maintain new software
    • Provide technical support to users on systems and software used in the lab
    • Inventory/tracking of hardware and software licensing
    • Develop, Maintain, and execute standard operating procedures and related documentation
    • Server as a technical lab POC to higher organization
  • Involved in the debug, troubleshooting, issue investigation, root cause, and resolution of hardware/software issues
  • Independent research of technologies and techniques to apply to current/future lab needs

Qualifications:

  • Must be able to obtain and maintain a secret security clearance
  • At least 2 years’ experience
  • Ability to complete tasks/projects with minimal supervision
  • Proactive in seeking out problems and their resolutions with strong critical thinking
  • Strong customer service and written/verbal communication skills
  • Ability to work either independently or as part of a team
  • Currently hold or be willing to obtain one of the following certifications
    • CompTIA A+
    • CompTIA Net+
    • CompTIA Sec+
  • Currently hold or be willing to obtain technical certifications for Windows 10 and/or Linux

Preferred Experience:

  • Experience with Windows 7,10
  • Experience with Linux Operating System
  • Experience with scripting
  • PC image management
  • Experience with Flexnet and similar license management administration
  • Basic networking experience
  • General knowledge of CAD software packages (CREO, etc)
  • General knowledge of Windchill
  • Experience with CAD/PDM interfacing

Security Clearance: Secret

Next Steps

Next Steps

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