IT Support Technician 2 - 31906 in Warren, MI at Alion Science and Technology

Date Posted: 1/7/2020

Job Snapshot

Job Description

This position will provide desktop admin support to a U.S. Army Research & Development organization primarily running in Windows and Linux environments.

Job Duties:

  • General Windows Desktop Administration and trouble call assistance
  • Perform analysis and provide solutions to difficult IT problems
  • Involved in the debug, troubleshooting, issue investigation, root cause, and resolution of hardware/software issues
  • Use databases to track significant issues and events for trend analysis and customer business needs
  • Perform Information Assurance Security Manager tasks to implement and maintain automation security programs to ensure confidentiality, integrity, and availability of of automated systems
  • Independent research of technologies and techniques to apply to current/future IT needs
  • Provide IT policy development support

Qualifications:

  • Must be able to obtain and maintain a SECRET security clearance
  • At least 2 years’ experience
  • Ability to complete tasks/projects with minimal supervision
  • Proactive in seeking out problems and their resolutions with strong critical thinking
  • Strong customer service and written/verbal communication skills
  • Ability to work either independently or as part of a team
  • Currently hold one of the following certifications
    • CompTIA A+
    • CompTIA Net+
    • CompTIA Sec+
  • Must have Microsoft Windows 10 certification

Security Clearance: Secret

Next Steps

Next Steps

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