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Systems Analyst - 28115 in Washington, DC at Alion Science and Technology

Date Posted: 3/25/2019

Job Snapshot

Job Description



Responsibilities/Qualification

 

Responsibilities/Qualification:

Responsible for providing day-to-day support for operations, maintenance, and administration of Project Management System – Extranet Sites (PMS-ES), a custom built web-based suite of integrated applications for Navy ship acquisition and life cycle management.

Duties & Responsibilities:

  • Managing and navigating multiple software applications in depth and responsible for the initial triage of customer incident reports
  • Interfacing with system users to troubleshoot reported issues (e.g. user access, application how-to, application errors, etc.)
  • Analyzing reported issues and making informed recommendations
  • Entering reported issues in a tracking system and following through to resolution
  • Coordinating with system developers to provide details of reported issues and validating any code corrections
  • Conducting functional testing of the system and application updates
  • Assisting in development of technical documentation (training materials, process flow diagrams, and user manuals)

Required Education and Work Experience:

  • High school degree, some college or technical training in a related discipline, or the equivalent combination of education, technical training, or work experience and 2 to 4 years related experience.
  • In some cases, educational requirements may be adjusted or waived for comparable work experience. Work experience may be adjusted for highly specialized knowledge or uniquely applicable experience for positions involving new technology or labor market shortages as reflected by market survey data.
  • Experience using online browser based systems
  • Experience testing application or system software and related products
  • Experience working in a team-oriented, collaborative environment
  • Must be able to work flexible hours within 7am and 7pm
  • Ability to obtain and maintain a Secret Security Clearance

Desired Skills and Experience:

  • PMS-ES system experience is highly desired
  • Integrated Data Environment (IDE) system experience
  • Prior experience supporting a DoD customer (Navy, Marines, Air Force, etc) is highly desired. 
  • Proficiency with MS Office products
  • Customer service oriented with excellent communication and interpersonal skills
  • Demonstrate analytical and problem solving abilities
  • Knowledge of principles, practices, and procedures used in systems analysis
  • Ability to effectively prioritize and execute tasks in a timely manner


Diversity Statement

 

Women, minorities, individuals with disabilities and veterans are encouraged to apply.  Alion will provide a reasonable accommodation to individuals with disabilities and disabled veterans who need assistance to apply.  Please visit the Alion Careers site for more information

U.S. Citizenship Required.

*CJ

*MSJA

Next Steps

Next Steps

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